Bank Management and Strategy
Computer Application
Course Overview
This course on Digital Banking delves into the evolving landscape of digital finance, exploring the concept, development, and strategic implementation of digital banking products and services. Students will learn about payment systems, branchless banking, and enhancing customer experience in the digital age. Additionally, the course covers critical aspects of cybersecurity, data protection, and combating cybercrime, particularly in the Nigerian context.
Learning Outcomes
- Understand the fundamentals and trends of digital banking and its ecosystem.
- Explore digital banking products and their technological features, including mobile and internet banking.
- Analyse global and Nigerian payment systems and their impact on digital banking.
- Master customer experience strategies and touch points in digital banking.
- Develop cybersecurity strategies and understand the Nigerian legal framework for combating cybercrime.
