Course Objectives

This course provides essential skills for professional success by focusing on business etiquette, networking and workplace ethics. Participants will learn how to create positive impressions, network with ease and understand the commercial importance of proper conduct. The course will also cover defining work ethics, identifying key values employers seek, resolving ethical dilemmas and navigating workplace politics.

Learning Outcomes

At the end of the course, trainees should be able to:

• • i, Create positive impressions in daily business interactions
  • ii, Improve networking skills
  • iii, Understand top values required by employers and customers
  • iv, Resolve ethical dilemmas in the workplace
  • v, Understand and manage workplace politics

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